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Registration

  • I purchased and did not get a retrieval code!

    After a purchase - most orders deliver a retrieval code by email. In some purchases you will receive your registration information - without a retrieval code.   If you receive your registration info...

  • Where do I enter my retrieval code?

    Please go HERE [https://old.acoustica.com/cgi/coderetrieval.php] to enter your retrieval code. ...

  • Software program keeps asking me to register!

    I have registered the software program and the code was accepted. When I re-open the  program it is asking to register again.   Help! Why is this happening? It may have to do with windows and permis...

  • My download won't start!

    If you click on a download link and the download doesn't start - it may be your browser or security settings are preventing it. Our software is safe to download! Try selecting/highlighting the downl...

  • Can I install my Acoustica software on more than one computer?

    You can install and register Acoustica software on three of your personal computers.  Use the same registration information for each device. ...

  • How do I re-install Acoustica software on a new computer?

    How do I re-install Acoustica software to the same computer or an alternate computer?  Simply download, install and register the software with your Registration ID and Registration Code.  Ignore any...

  • Retrieval code questions and answers (RC code)

    Q: What is a retrieval code? A: Retrieval codes allow you to have your registration code sent to you by email. Your retrieval code will always start with the letters RC. Q: Where do I find my retrie...

  • Mixcraft seems to accept my registration, but remains in trial mode.

    Some versions of Windows security features/restrictions, do not allow many software products to write to the operating system registry. This causes the registration process to fail. * Right click t...

  • I am having trouble registering Mixcraft

    When I enter my registration details, Mixcraft tells me the registration ID or code is incorrect. * Make sure you have installed the correct version of Mixcraft to match the registration ID and reg...

  • My Retrieval code says it's already been used!

    When you purchase Mixcraft  directly from Acoustica or from a retailer -  it comes with a retrieval code.  The retrieval code is redeemed HERE. [https://old.acoustica.com/cgi/coderetrieval.php]   Ent...